Privacy Policy
Vivace Venus respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
- Contact Information: Name, email address, phone number, shipping address
- Order Information: Purchase history, product preferences
- Payment Information: Processed securely through Shopify's payment gateway — we do not store credit card details
- Communication Data: Emails and messages you send us
How We Use Your Information
- Processing and fulfilling your orders
- Communicating about your orders and shipments
- Responding to your inquiries and providing customer support
- Sending newsletters and promotional emails (only if you opt in)
- Improving our products, services, and website
Data Sharing
We do not sell your personal information. We share data only with:
- Shopify (our ecommerce platform) for order processing
- Shipping carriers for delivery
- Payment processors for transaction authorization
Data Security
We use industry-standard security measures including SSL encryption for all transactions. Payment data is processed through Shopify's PCI-compliant infrastructure.
Cookies
Our website uses cookies to improve your browsing experience, remember cart contents, and analyze traffic. You can disable cookies in your browser settings.
Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@vivacevenus.com.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children.
Contact
For privacy questions, email info@vivacevenus.com or call +1 (571) 291-4960.