Shipping Policy

At Vivace Venus, we want you to receive your elegant sleepwear as quickly and smoothly as possible. Below are the details of our shipping process.

Processing Time

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Destinations

We currently ship to addresses within the United States only. We do not offer international shipping at this time.

Shipping Rates

Free Standard Shipping: We offer free standard shipping on all U.S. orders, with no minimum purchase required.

Estimated Delivery Times

• Standard Shipping: 3-7 business days after processing

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or peak shipping periods.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can track your package through the carrier's website.

Address Changes

If you need to change your shipping address, please contact us immediately at info@vivacevenus.com. We can only update the address before the order has shipped.

Damaged or Lost Shipments

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact

For any shipping questions, email us at info@vivacevenus.com or call +1 (571) 291-4960.